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DO YOU HATE TRYING TO CHASE DOWN CUSTOMER SERVICE CONTACTS AS MUCH AS WE DO? 4structures.com, LLC can help ease your frustration.

If you have a structured settlement annuity and want to change a bank account for direct deposit, change a beneficiary, change an address, report a death or lost the contact information for your structured settlement broker? For the convenience of annuitants, attorneys, claimants and owners of structured settlement annuity contracts, 4structures.com, LLC has compiled customer service phone numbers for current and former structured settlement annuity companies. Most of the numbers are toll-free and current as of March 12, 2012.

Structured Settlement Annuity Company Customer Service Phone Numbers

Current Structured Settlement Annuity Company/ Periodic Payment Reinsurance Company

Allstate Life Insurance Company/ Allstate Life Insurance Company of New York 800-840-3870/ 877-690-4092 (FAX)
American General Life Insurance Company 800-288-4088 ext 8006
Berkshire Hathaway Life Insurance Company of Nebraska/ First Berkshire Life Insurance Company 402-916-3395
Hartford Life Insurance Company800-678-2282
John Hancock Life Insurance Company (U.S.A.)/ John Hancock Life Insurance Company of New York 800-624-5155
Liberty Life Assurance Company of Boston 800-451-7065 option 2
Metropolitan Life Insurance Company/ MetLife Insurance Company of Connecticut 800-427-9409
National Indemnity Company 402-916-3395
New York Life Insurance Company 212-576-6243
Pacific Life Insurance Company/ Pacific Life and Annuity Company (All cases pre 1/1/2012; NY cases after 1/1/2012) 888-728-5611
Prudential Insurance Company of America 888-778-2888
Symetra Life Insurance Company 800-796-3872
United of Omaha Life Insurance Company 800-843-2455
United States Life Insurance Company in The City of New York 800-288-2088 ext 8006
 
Former Structured Settlement Annuity Company
AEGON800-866-0002  Service website
Alexander Hamilton Life800-458-5299
American International Life Assurance Company of New York (post 2000 issue) 800-288-4088 ext 8006
American International Life Assurance Company of New York (pre-2000 issue) 866-221-0418
American Mayflower Life Insurance Company of NY800-432-6631
Aviva Life and Annuity Company/ Aviva Life and Annuity Company of New York888-285-4332
Canada Life800-879-8271
CGU Life/CGU Life of NY/ CU LIfe/ CU LIfe of NY (see Aviva Life and Annuity or NY subsidiary above)
Commonwealth Life (see AEGON)
CNA/ Continental Assurance877-633-5217
Confederation Life (see Pacific Life & Annuity which services these contracts)
Executive Life of New York800-638-2704
F&G Life Insurance Company800-357-8734
Farmers New World877-369-5778
Federal Home Life (see Genworth)
First Colony Life Insurance Company (see Genworth)
GE Capital Assurance/ GE Capital Life Assurance Company of New York800-432-6631
Genworth Life/ Genworth Life of New York800-432-6631
ING/Security Life of Denver800-638-6273 option 2
John Hancock Life Insurance Company (see John Hancock Life Insurance Company (U.S.A.))
Massachusetts Mutual Life Insurance Company888-549-4227
Monumental Life (see AEGON)
Manulife (see right, or John Hancock)800-395-2364
Monarch Life Insurance Company800-654-0050
People's Security Life (see AEGON)
Presidential Life Insurance Company800-926-7599
SAFECO Life Insurance Company (see Symetra)
Transamerica Life (see AEGON)
Travelers Life and Annuity (see Metropolitan Life)
United Pacific Life (see Genworth)
VALIC (see American General)
 

IMPORTANT NOTICE: If you have sold a portion of your structured settlement payment rights to a factoring company (a/k/a "cash now pusher") it is also possible that your unsold payments are being "serviced" by that company.

Structured settlement servicing is necessary primarily because some structured annuity issuing life insurance companies choose not to split annuity payments so the annuitant must transfer ALL of their structured settlement payment rights (i.e. even the unsold portion) to a factoring company or servicing entity.

Assuming that the factoring company is the servicing company (our sources tell us that is the case most of the time) it has now been well established through our research that in such circumstances the annuitant must contact this entity, NOT the annuity issuer for questions about the specific payments being serviced. It is only fair (when such circumstances occur) that an annuitant should not have to live in a state of confusion and deserves to have the most direct route to the answers to their questions and/or service needs.

As of April 6, 2010 4structures.com, LLC has commenced a project to compile a list of toll free numbers for these entities and will publish these shortly to benefit all structured settlement annuitants.

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